Services
One partner for end-to-end technology services
Services and professional consulting – People from our team, our partner companies, and your own organisation work together to create a solution that delivers the expected results, today and in the future. We design, develop, and implement technology solutions that enhance people’s capabilities and reduce the amount of repetitive, machine-like work in everyday tasks.
Our support services are designed as a comprehensive package in accordance with ITIL principles. However, we remain flexible, allowing each customer to tailor a service package to their specific needs with suitable SLA terms.
Technology Hub
Through discussion and analysis, we assess your organization’s current technology landscape, identify key challenges, and explore opportunities for improvement. We provide clear, practical recommendations for the next steps.
Support services
We support users and maintain systems. We monitor system reliability and assist users with their day-to-day questions. Problem management is an important part of our services, helping to ensure smooth operation and reduce disruptions.
Project management
We plan, manage, and deliver technology projects from idea to a fully functioning solution. We coordinate people, partners, and technology to ensure smooth implementation and that the solution supports your business goals.
Technology Hub
Over the years, businesses accumulate different systems, applications, and processes, and it may no longer be clear how well they support the company’s needs. This can result in overlapping solutions, technical debt, security risks, or inefficient business processes.
Technology Hub is a structured analysis and discussion format where we assess the current technology landscape, identify risks and bottlenecks, and help define the next steps.
The result is a clear overview of the current situation, prioritized recommendations, and a practical action plan for future development.
Information and Cybersecurity
workshop
We analyze the current state of information security and assess the organization’s cybersecurity maturity and key risks. The result is a clear overview with prioritized recommendations for action.
Software
Workshop
We analyse how well the software supports daily work – whether its functionality meets actual needs and whether users can use it efficiently and comfortably. The result is an overview of the user experience and specific opportunities for improvement.
Business Process
Workshop
We analyse business processes and the use of technology in general – how work is actually carried out, where bottlenecks occur, and how technology can better support people. The result is an overview with practical recommendations for improvement.
Awareness today creates a plan for the future
We map and analyze the current situation and help plan the next steps. sammud.
Project Management
A good technology solution creates value when it is successfully implemented and supports your business goals. Achieving this requires a holistic approach to managing people, partners, timelines, and change.
Nixor helps plan, manage, and deliver technology projects from the initial idea through to implementation and evaluation of the results. We bring people, expertise, and technology together into one integrated solution and support you as a partner throughout the entire project.
Development projects
If existing solutions need to be updated or no longer meet your needs, we help create new solutions or further develop existing ones.
We manage the development project from mapping business needs through to solution implementation.
Implementation projects
If a suitable solution is already in place, we help expand it to new locations and implement it.
We manage the entire solution implementation process from preparation to deployment – from order to result.
Projects from idea to result.
Let’s discuss your needs and find the right way to bring your project or idea to life.
Support services
The value of a technology solution depends not only on its successful implementation, but also on how reliably, securely, and smoothly it performs in day-to-day operations.
We ensure solution reliability and provide day-to-day user support, treating the solution as a whole – from applications and devices to integrations and workflows.
Our goal is to ensure continuity of business processes, reduce recurring issues, and help technology evolve alongside your business needs.
Rapid support and recovery
Lahendame kasutajate igapäevased tõrked ja täidame nende tellimused kiiresti - sageli juba enne, kui probleem jõuab teie tööd takistada, tänu pidevale süsteemide jälgimisele.
Iga pöördumine saab selge vastuse, olgu tegu ootamatu tõrke või tavapärase tellimusega.
Nõustamine ja ennetus
Konsulteerime kasutajaid, et aidata lahendust õigesti kasutada ja vältida tõrgete tekkimist. Korduvaid tõrkeid analüüsime, et leida põhjus ja see kõrvaldada.
Teostame ka perioodiliselt hooldustoiminguid, mis suurendavad lahenduste töökindlust.
Development and implementation
Muudame ja täiendame teie lahendusi vastavalt kasvavatele ärivajadustele - alates väikestest kohandustest kuni suuremate juurutusprojektideni.
Nii areneb teie tehnoloogiline kasutsuskeskkond sünkroonis koos ettevõtte arenguga.
Kindel tugi tehnoloogiale, vajalik teenus kasutajatele
Aitame tagada lahenduste töökindluse ja hoida igapäevased tööprotsessid sujuvalt toimimas.